Terms of Service

Last Updated: August 25, 2025

Welcome to Wellness and Pilates by Rena LLC. By using our website (WellnessRena.com), booking services, or participating in programs, you agree to the following Terms of Service. Please read them carefully before enrolling.

1. Eligibility

Services are intended for individuals 18 years or older.
Clients must be legally able to enter into a binding contract.
Services are primarily for U.S. residents, but international clients may participate where legally permitted.

2. Nature of Services

We provide online Pilates sessions and holistic wellness coaching for educational and motivational purposes only.
Services are not medical advice, diagnosis, or treatment and are not a substitute for professional healthcare.
Clients should consult a physician before beginning any exercise or nutrition program.

3. Payment & Refund Policy

All payments are processed securely via PayPal or other online payment systems at the time of booking.
Prices are listed in USD and may change without notice.
All sales are final. No refunds will be issued.

4. Subscription Terms

By enrolling in a subscription, you agree to automatic recurring payments:

Pilates Tier 1: $85/week, billed every 7 days.
Pilates Tier 2: $120/week, billed every 7 days.
Holistic Wellness Plan: $65/week, billed every 7 days.

Important:

Subscriptions automatically renew until canceled.
Clients are responsible for managing cancellations via WellnessRena.com or by contacting Wellness and Pilates by Rena LLC.
Cancellations take effect at the end of the current billing cycle.
No refunds for unused weeks or partial services.

5. Scheduling, Cancellations & No-Shows

Sessions may be rescheduled at no cost with 24 hours’ notice.
Canceling with less than 24 hours’ notice, arriving more than 15 minutes late, or failing to attend will result in forfeiture of the session.

6. Client Responsibilities

By participating, clients agree to:

Provide accurate and up-to-date personal information.
Avoid sharing course materials, Zoom links, PDFs, or login credentials.
Refrain from recording, photographing, or distributing Zoom sessions.
Acknowledge that all physical activity involves risk and assume full responsibility for participation.

7. Disclaimer of Results

Services are provided on an “as-is” and “as-available” basis.
No guarantees are made regarding results such as weight loss, fitness gains, or health improvements.

8. Limitation of Liability

Wellness and Pilates by Rena LLC is not liable for indirect, incidental, or consequential damages.
Liability shall not exceed the amount paid for services in question.

9. Indemnification

Clients agree to indemnify and hold harmless Wellness and Pilates by Rena LLC, its employees, and representatives from any claims or damages arising from participation or violation of these terms.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Maryland.
Disputes will be resolved through binding arbitration under the American Arbitration Association’s Consumer Rules in Maryland.
Clients waive the right to jury trials or class actions.

11. Updates to Terms

Wellness and Pilates by Rena LLC reserves the right to amend these Terms of Service at any time. Continued use of services indicates acceptance of updated terms.